• FREE Delivery (3-5 Days, Mon-Fri excl. Bank Holidays) is available to all UK Mainland and Northern Ireland with orders over £49.95.
• Same day shipping is available on EXPRESS services up to 5pm (Mon-Fri excl. Bank Holidays) subject to stock availability and postcode.
• Delivery charges are calculated on packed weight and destination. Prices and services can be view within the View Basket page.
• Dispatch confirmation emails will contain tracking, if you need to track your parcel manually click here.
• Orders will not ship or be delivered on Bank Holidays.
• The method and speed of shipment is dependent upon the delivery option selected and the delivery location as shown below:

FREE Delivery
To all UK Mainland & Northern Ireland. Orders placed before 5pm (Mon-Fri excl. Bank Holidays) will typically be dispatched in 2-3 days and should arrive within 3-5 days (Mon-Fri excl. Bank Holidays).

STANDARD Delivery
To all UK Mainland & Northern Ireland. Orders placed by 5pm (Mon-Fri excl. Bank Holidays) will typically be dispatched in 1-2 days and should arrive within 2-3 days (Mon-Fri excl. Bank Holidays).

EXPRESS & EXPRESS AM Delivery
Orders placed before 5pm (Mon-Fri excl. Bank Holidays) will be dispatched the same day and should arrive within 1 Day/AM (Mon-Fri excl. Bank Holidays). Northern Ireland is 1-2 day (Mon-Fri excl. Bank Holidays) with no EXPRESS AM option.

ºPlease note: EXPRESS AM is not available for all postcodes.

ººPlease note: EXPRESS & EXPRESS AM deliveries are subject to Ferry crossings and are not a guaranteed next day service.

ºººPlease note: EXPRESS deliveries (1-2 Day Mon-Fri excl. Bank Holidays) are subject to Ferry crossings & 1 Day Delivery is not available to the following postcodes BT72-75, BT78-79, BT81-82, BT92-94.

Saturday Delivery
Orders placed through the week, before 5pm Friday (excl. Bank Holidays) will be dispatched on a Saturday service and should arrive on Saturday.

ºPlease note: SATURDAY delivery is not available for all postcodes.

ººPlease note: SATURDAY deliveries are subject to Ferry crossings and are not guaranteed.

Check Your Area
Postcodes in bold offer an EXPRESS 1 Day or 1 Day AM service.

International
All orders sent Internationally are subject to VAT/DUTY and delivery times will be effected by clearance. Invoices will not be amended and correct commodity codes and country of origin are sent with all parcels.

Track your order using the links below. Please use the consignment number and carrier information contained within your confirmation of dispatch email.

FAQs

• I placed my order yesterday before 5:00pm and paid for a Next Day service, but I haven't received it yet. What do I do ?

Courier firms generally deliver between 07:30am and 17:30pm so although you may not yet have received it, your parcel may still be out for delivery. You will have been emailed a tracking number when we shipped your order. Please use this number to track your order on the appropriate website for the courier company used. This will confirm whether your parcel is out for delivery.

• An order is due to be delivered by courier today however I may be out ?

If it's not possible for the courier to leave your parcel with a neighbour he will leave a card with instructions regarding re-arranging the delivery.

• I bought an item 3 days ago using the FREE Delivery method but I still haven't received it 4 days later. What has happened ?

The quoted time scale for our Free Delivery service is within 5 days.

• My tracking number isn't working. What do I do ?

Firstly - confirm which courier firm the number is relevant to - the information will be in the shipping notification sent to you by email. If this still doesn't work it is possible we may have inadvertently mis-keyed a digit, in which case drop us an email at support@theultimatefinish.co.uk and we can trace it from here.